Business Service Technologies Cluster

Banking and Financial Services Program Description - One-Year Program Banking and Financial Services introduces students to careers in financial services and prepares them for entry-level positions throughout a bank or credit union. Knowledge of various banking products, services, and procedures, as well as security guidelines, are all included in the program. Students are provided with further opportunity to study departments and services of financial institutions as member service representative interns in the KCTC branch of the Lake Michigan Credit Union and various lending and operations departments off-site. Content Areas Applied business math and communication Money handling Negotiable instruments and endorsements Alphabetic and numeric indexing Customer Service Checkbook reconciliation Touch calculator operation Keyboarding/word processing (Word XP) Presentation of research reports using PowerPoint and Excel Symitar Financial Software Portfolio development Teller Operations Helpful Experience and Aptitudes Computer literacy Keyboarding skills Math computation skills Sales Career Entry Opportunities Teller Customer service representative Loan Processor New accounts representative Center representative Proof operator Bookkeeper Microfilm operator Cashier Data entry clerk Account servicing representative Benefits for the College Bound This program provides a student with beneficial skills and excellent employment opportunities. Banks offer tuition reimbursement programs to their employees attending local colleges, resulting in promotions into management positions upon completion. Students who complete Computerized Banking may be granted advanced placement and/or college credit by Davenport University, Ferris State University, Grand Rapids Community College, and Northwood University based upon competency testing and instructor recommendation.